Frequently Asked Questions
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Hello! How can we help you today? Here are some of the most frequently asked questions from Tiny Troops Soccer parents. Didn't find the information you need? Visit our Contact Us for more details, and please don't hesitate to reach out.
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Enrollment
Before I enroll, can you tell me more about your program?
Our Tiny Troops Soccer program is tailor-made for your little ones aged 18m to 4 years old (Some of our locations also run a program for 4.5/5 year olds). Run by military spouses and parents like you, we're not just another soccer program; we're a community that understands your unique needs.
Our classes are a monthly adventure! Each registration includes three action-packed in-person classes with an awesome coach. Our trained coaches use a lesson plan to teach a variety of soccer skills, listening activities, and gross motor skills through fun games. Once enrolled, your player will remain enrolled each month until you choose to stop or cancel your membership.
Every child brings their own ball, so they get plenty of touches. But there's more! You also get a bonus virtual class each month with our coaching staff.
How many classes are there?
Tuition is collected monthly on the 15th for the following month's classes. Every tuition period includes 3 in-person classes and 1 virtual class.
For more information on a specific location, please visit our Find My Location section.
What days are classes held?
All locations offer Saturday classes. Some locations may also offer weekday classes. Makeup classes are held on Sundays. You will receive pre-scheduled makeup dates in your informational email after enrolling. Makeup classes are only used if a coach emergency or the weather causes a cancellation.
How much does it cost?
Tuition costs depend on the age of your child. Each tuition period includes 3 classes. Tuition is collected on the 15th of every month for the following month.
- Mini Movers (18-23m) $55
- 2-year-old $55
- 3/4-year-old $61
- 4.5/5-year old $65
The pricing listed above goes into effect for those enrolling in classes on November 15th, 2024 and beyond. Price increases affect all classes that begin in January 2025.
Each class provides high-quality activities and skill-building fun. All coaches follow a set lesson plan, ensuring that your little one’s class is filled with fun and learning from beginning to end!
Is there a sibling discount?
Tiny Troops Soccer offers $5 off per sibling per tuition period. Please message us on Facebook or email info@tinytroopssoccer.com before enrolling to receive a code to apply at checkout during the enrollment process.
How do I sign up?
My child is on the waitlist. Now what?
Waitlist families will be contacted via email if a spot opens up in the next tuition cycle. Once the email is sent families will have 72 hours to respond and secure the available spot and complete payment for their player. If no response is received within 72 hours, the spot will be offered to the next player on the waitlist and their player will be removed from the queue.
*TTS may reach out with other class times/day availability during the enrollment period that the waitlisted player is initially waitlisted. If the waitlisted player chooses to take that offer, they will be removed from the queue/waitlist.
Do I have to enroll more than once?
When you become a Tiny Troops Soccer member you are automatically enrolled into each month's classes until you choose to stop or cancel your membership. Tuition is collected every month on the 15th for the following month's classes. At the end of the year, all memberships roll over into the next year, unless a cancelation form is submitted.
My child isn't quite 2 yet. Can he/she participate?
We now offer Mini Movers classes at all locations for our 18-23-month-olds. These Parent and Me classes focus on movement activities and soccer skills for our littlest Tiny Troopers.
Your child must be turning 2 years old during the month of enrollment to be eligible to participate in our 2-year-old Parent and Me classes.
Example: Your child is 23 months old, and you wish to enroll them in to begin in March. As long as your child's 2nd birthday occurs before the end of March (the end of the tuition period), they are eligible to play in our 2-year-old Parent and Me classes.
My child is turning X years old soon. Can I enroll them for the next age group?
When enrolling your player for classes, they must turn the required age during the month of participation.
Example: Your child is currently 2, and you would like to enroll them for the 3 and 4-year-old age group at your location for July. Your child's birthday must fall during July for them to be eligible for that age group class.
My child is already enrolled and aging up. When can they move to the next class?
When an enrolled player's birthday occurs, the family will be contacted via email during their birthday month. The email will include an offer to move up to the next age group the following month. Any changes in cost will also be noted in the email as well.
Example: Your child turns 3 in May. An email offer would be sent during the month of May to join the 3-year-old class. Your child will be moved to the 3-year-old class beginning in June once the offer is accepted.
Membership
Tell me about your membership.
When you become a Tiny Troops Soccer member you are automatically enrolled into each month's classes until you choose to stop or cancel your membership.
We keep it simple with a membership-based registration. When you sign up, you'll agree to our Automatic Payment Authorization. Your fees will be deducted from your card on the 15th of each month for the upcoming classes. No need to worry; it's all taken care of!
I have a question about my membership.
Have a question about your membership? Please email us at info@tinytroopssoccer.com, and we promise to get back to you as soon as we can do so.
How do I cancel my membership?
Please submit a Cancellation form if you want to remove your child from our program and stop/cancel your membership. Our cancelation form is available the 7th-13th of each month. Forms must be submitted by 11:59 PM on the 13th in order to avoid the next month's fees.
To cancel your membership, visit our Cancel My Membership page. Your player will be removed AFTER the final class of the current month. No partial refunds will be provided for early cancellation.
Don't hesitate to get in touch with our administrative team at info@tinytroopssoccer.com with any questions you have.
My location is unable to run classes. How does this affect my membership?
If your location is not running, you will be notified, and your tuition paused. When classes resume, you will receive an email notification. This verifies that you want to resume classes and tuition payments.
What happens to my membership at the end of each year?
Tiny Troops Soccer memberships are active until you choose to stop or cancel your membership. Classes run January through November at most locations, with others running March-November. Please see your Find My Location page for full details. Memberships will roll over into the following year, unless you choose to stop or cancel your membership.
Equipment
What does my child need to participate in Tiny Troops Soccer?
Every child needs to bring the following to every class:
- athletic clothing suitable to the weather
- a size 3 soccer ball
- close-toed shoes (cleats are optional)
- water to drink
Does every child need bring a ball?
Every child must bring their own ball to Tiny Troops Soccer classes. This is because children learn by getting as many touches on the ball as possible. You can purchase a customized TTS ball during the enrollment process or bring your own. If your child forgets their ball, coaches have an extra one that may be borrowed.
What size ball do I need to purchase?
All Tiny Troopers need a size 3 soccer ball. These can be purchased at any location that sells sporting goods.
Will my child be unable to play if they forget their ball?
We understand mistakes can happen and balls can be forgotten at home. Every coach keeps a spare ball on hand for Tiny Troopers to borrow for a class.
Does my child need to wear shin guards and cleats?
Shin guards are optional for the Mini Movers to 4-year-old classes. and required for the 4.5-5.5 yr. old Advanced Skills classes*. Cleats are optional for all ages. However, close-toed shoes are required.
* 4.5/5-Year-Old classes are only available in select locations.
How long is my child's class?
Mini Movers classes are 25 minutes, 2-year-old classes are 25 minute Parent and Me classes, 3 & 4-year-old classes are 45 minutes, and 4.5-5.5-year-old classes are 55 minutes.
When are classes held?
Where are classes held?
Does the field location vary each week?
No. You will meet at the same time and place each week. If a field change is warranted, Tiny Troops Soccer will send notification via email about the change.
Are all ages combined?
This depends on the age of your child.
2-year-old & Mini Movers classes are Parent and Me and are not combined with any other age. One parent or other adult is on the field with the child at all times during the class.
3-year-old classes can be run separately from 4-year-old classes or may be combined. Both ages use the same lesson plans. It is up to the parent to decide if they prefer the mixed-age grouping or if they would prefer to be in a group where both ages are separated.
How many players are in a class?
We keep our classes small to allow coaches to interact and work with players as much as possible.
Mini Movers Classes: All Mini Movers classes have up to 10 players on the field, plus a parent/guardian for each player.
2-Year-Old Classes: All 2-year-old classes have up to 10 players on the field, plus a parent/guardian for each player.
3-4-Year-Old Classes: Our older classes have up to 12 players on the field.
Do I need to be at the field?
Yes. A parent/guardian must be at each class for the duration of the class to help with water breaks and child participation (if having trouble listening to the Coach, staying on Soccer Island, keeping hands to themselves, etc.).
*We require one parent per child to participate on the field for the entire class for Mini Movers & 2-year-old Parent and Me groups.
Do you play actual soccer matches?
Our program offers skill-building classes. Unlike other youth soccer programs, our 3 & 4-year-olds only scrimmage for a few minutes during classes 2 and 3 of each month. This maximizes the time spent on age-appropriate skills. We also incorporate games in lesson plans that help prepare Troopers for scrimmages.
Players in the 4.5-5-year-old Advanced Skills class scrimmage at the end of every class.
Can I give my child snacks during the class?
No. For the safety of your child, snacks may not be given. We do not want them to bring their snack onto the field and begin play, as this creates a choking hazard. Please bring plenty of water, as that is all they will need.
We have to miss a week. Can my child make up the missed class?
No, Make-ups are only offered if we cancel a class due to a weather or Coach emergency. Make-up classes are built into each class schedule and occur at regularly scheduled times on select Sundays.
If you need to contact the coach to inform them of the absence, please send a message to our Facebook page or an email to info@tinytroopssoccer.com, and we will let the coach know for you.
What is your makeup policy?
Tiny Troops Soccer's makeup policy is as follows:
- We preschedule 1 make-up class at all locations for canceled classes due to weather or coach emergencies.
- Make-up classes are scheduled on Sundays at regular class times.
- If a makeup class is canceled, no refund will be provided.
Make-ups, refunds, and credits are unavailable for missed classes due to personal reasons. (vacations, illness, etc.)
What is your inclement weather cancellation policy? The weather doesn't look favorable today.
Soccer is an outdoor rain or shine sport! If conditions are deemed dangerous and a weather cancellation is necessary, the decision will be made 45 minutes prior to the start time of class.
- Cancellations will be posted in the League Apps app/your account under the events/schedule section.
- An email and text (if opted in) will also be sent with the rescheduled date and time.
- If there is no notification, classes are a go!
A makeup day will be scheduled if a class is canceled due to inclement weather. This information will be included in the cancellation email.
I need to contact my child's coach. Can I have their information?
We do not provide personal contact information for our coaches. If you need to reach out to your child's coach, please speak to them before or after class. You may also send us a message on Facebook or email info@tinytroopssoccer.com. We will pass along the message for you.
Miscellaneous
We are not affiliated with the military. Can my child still participate?
Yes! Most of our locations offer classes off-base. Please note that on-base classes are only available to military card ID holders. We do not issue passes or vouch for them.
How do I leave feedback about your soccer program?
We welcome feedback on our program and our coaches. Please let us know how we are doing by clicking here.
How do I order a Player Kit and/or "I Will Be Okay - Adventures of a Military Kid" Book?
- New Player Kit- T-shirt and TTS ball for $47.95
- New Player Bonus Kit - TTS Ball, Shirt, AND Socks for $60.95
- New Player Elite Kit - TTS Ball, Shirt, Socks, AND Trooper the Lion for $71.95
How do I order Tiny Troops Soccer merchandise for adults?
We have t-shirts and other gear for our families through our shop on Jett Branding. All orders are made and shipped directly from this shop. Please note that shipping times can vary. We have Proud Mom/Dad t-shirts, hoodies, long-sleeve shirts, and more available.
Visit the shop to purchase your gear.